Refund policy

Last updated: 2026-09-29

We want you to pay for Pro only if it works for you. Here is how it goes:

First payment: 14 days to change your mind

If you subscribe to Pro and within 14 days of the first payment decide it isn't for you, we refund the full amount. Write to contact@kifork.com from your account's email or request it from the Lemon Squeezy customer portal; no need to explain why. They process the refund and it reaches the same payment method within 5–10 business days.

If you are a consumer in the European Union, this period matches your legal right of withdrawal.

Renewals

The subscription renews automatically every month (or every year). You can cancel at any time from the customer portal: Pro stays active until the end of the period you already paid for and is not charged again. We do not refund periods that have already started, except where the law requires it.

If a renewal catches you by surprise (for example, you forgot to cancel), write to us within 7 days of the charge and we will review it case by case; we usually refund it if you haven't used Pro during that period.

Switching from monthly to yearly

If you switch to yearly, the time left on your month is credited; there is no double charge.

Failures on our side

If the service has been significantly unavailable during a paid period, we compensate you with extra days or a proportional refund, your choice.

Who processes the refund

Payments and refunds are handled by Lemon Squeezy as merchant of record. The charge and the refund appear on your statement under their name, not kifork's.